9. Store Hours. 1. Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks. JavaScript seems to be disabled in your browser. This will include your order number & the total of your order. 4.6 out of 5 stars 1,056. When you place an order with OrderTree.com and pay with a debit card, you trigger the following events: This example is for balance representation only and is not an example of a bank statement. Since the Preauth is not a charge it may not be reflected on an online or ATM balance. (Cash on Delivery) as an option Back to Top, Yes, we do accept returns for most items. Customer Support To contact GREENWORKS fill out the Contact Form. 12. You may also start by simply downloading the Merchandise Return Form . What brands does OrderTree carry parts for? Mooresville, NC 28115. We want you to be completely satisfied with your product and experience with Greenworks Tools. When you place an order you will receive an order confirmation via e-mail. Please Note: When our orders are ready to ship they release automatically & we will not be able to notify you of any changes. Distance: 2,439.55 miles. Read more about our new partnership with world-renowned arborist, Ken Palmer. You can't get any better than Greenworks! Please call at 855-349-6757 for more details. You should receive your order within 3-5 business days. Sent an email, no response. String Trimmers … 10. Please use the Contact form below to reach us, or phone (401)-521-LAWN (5296).Current customers can also use our Customer Access Portal. … She understands the industry very well, has a great eye for matching client expectations, and service is very professional. How will I know if you received my order? If the part number/price changes we will note it on your invoice. 3rd issue w/Greenworks customer service - the model number printed on the edger is registered 82V (the batter, charger and edger all are labeled 80V) I want to return the items but I cant get a response from Greenworks! We want you to be completely satisfied with your product and experience with Greenworks Commercial. Back to Top, We accept Visa, Master Card, Discover & American Express cards. Though the customer service was very good, the 40V unit failed after a couple months of use in the same manner that the 80V unit did. Saturday: Closed. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. $16.50 $ 16. Only the actual order charge removes money from the debit card account. Back to Top. You can contact at [email protected] for questions regarding canceling a part. These items are shipped from and sold by different sellers. 4. 6. Registered office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge, Kent, TN8 5LD. September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. Join to Connect. Customer Support To contact GREENWORKS fill out the Contact Form. 500 S Main St #450. To contact GREENWORKS Customer Care, call our help line: 1-888-90-WORKS (888.909.6757) Monday – Friday : 9am to 5pm EST. There may be a period of “overlap” where both the pre-authorization and the actual charge appear on the online activity for one to two days before the authorization hold "falls off". United States of America. Read more. We will accept cancellations for items that we normally keep in inventory. You can reach us via e-mail at [email protected] We answer most e-mails within 24 hours of receipt. Greenworks Replacement Spool Cover (For Select 24V and 40V Grass Trimmers) Greenworks Replacement Spool Cover (For Model 2101602) Greenworks 21" Replacement Blade (For Select 40V & 80V Mowers) Replacement Dual Line Spool (For Model 2101602CT) 40V Cordless Online Sales. Saturday/Sunday: Closed. GreenWorks Tools currently have over 4,000 employees and more than 300 R&D engineers Worldwide. However, the funds held by the pre-authorization hold are not available for other transactions. Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks, powered by Order Tree. When should I expect to receive my order? Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. Copyright © 2018 Ordertree / Greenworks. Back to Top, A ‘Special Order” item is something that we are out of stock on at the time your order is placed. Got a general question or comment about GreenWorks services? Hold times vary by financial institution. Usually we are able to obtain these items & ship them to you within 10-15 business days. GreenWorks offers mold inspections for residential and commercial properties. Black Friday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. How will I know if you received my order? Find helpful customer reviews and review ratings for Greenworks 24252 40V 150 MPH Variable Speed Cordless Leaf Blower, 2.0Ah Battery and Charger Included at Amazon.com. I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. Greenworks - Washington. They are an excellent business partner with a passion for design and creative approach, developing robust and cost-effective practices to meet and exceed our goals. 40V 4.0Ah Battery; 40V Charger; 40V 20" Dual Blade Lawn Mower Greenworkstools canada has the worst customer service I have ever encountered. ft. We will do air samples, swab samples or tape samples depending on the particular situation. Only one is the actual charge, however $79.50 ($38.00 preauthorization3 (preauth) + $41.50 actual charge) is temporarily “tied up” because of the purchase on January 4th. 7. Frequently bought together + + Total price: $283.98. Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. I received my order & a part number/price has changed. 7. Greenworks has the absolute worst customer service! Avoid!!! How do you ship orders/Can I choose which carrier you use? Can I cancel a Special Order item? Final deciding factor was that my brother-in-law has a suite of EGO products which I can now borrow and use with my EGO battery. Director of Marketing at Greenworks Tools Charlotte, North Carolina Area 500+ connections. Jennifer and her on-site team, provided excellent customer-service and laid a foundation with an on-going effort, that supported us throughout the entire process. Discover the green alternatives to gas-powered tools. 1 The shipping and handling charges for consumer orders are based on a sliding scale and determined by the dollar amount of the parts purchased: 2 OrderTree.com is required to charge sales tax in states where we have offices or warehouse facilities.These states are: 3 This is an example of what could happen with a pre-authorization hold. Also the dual blades on the EGO reminded me of my awesome Honda gas mower. What does that mean? When I enter my part number the page says it’s a "Special Order". How can I contact you/when are you available? How can I contact you/when are you available? JavaScript seems to be disabled in your browser. I am very happy with the other Greenworks tools (blower, mower, etc.) This website is the UK shop of the manufacturer of Greenworks Tools. Sorry, we are not able to offer C.O.D. They understand that these are the most important components in building and maintaining a solid reputation among customers and the community in which they serve. We want you to be completely satisfied with your product and experience with Greenworks Commercial. GreenWorks Tools production is a vertically integrated and manufacturers it’s own components. Read more. 3 … This powerful pressure washer helps eliminate headaches and hassles as … Orders for parts that are in stock generally ship within 24 hours (excluding weekends). ... R&D and Customer Service teams to deliver long term brand /product strategy Please allow up to 24-48 hrs for email response. I received my order & a part number/price has changed. 1. For the best experience on our site, be sure to turn on Javascript in your browser. When you purchase from this site you will transact directly with Handy Distribution. When should I expect to receive my order? All of them have been updated, checked and activated immediately If you have difficulty accessing any content, feature or functionality on our website or on our other electronic platforms, please call us at 1-800-228-1860 so that we can provide you access through an alternative method. This may result in overdraft or over limit fees from your financial institution. 3. Once the part arrives we will promptly ship it to you. This typically occurs when we are getting in back ordered parts. We are also proud to carry Oregon and Sure-Fit Aftermarket Parts for brand that we do not carry original equipment manufacturers parts for including John Deere, Honda, Stihl, Toro, Gravely & many more! For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer. All rights reserved. There are times, however, that manufacturers change a part number or price. European and global customers please call +46 (0)101012500. greenworkstools.eu GreenWorks is a licensed company dedicated to quality and customer service. Our service comes with samples for properties under 4000 sq. If you have any ideas of how we can improve our products or have questions or remarks about our products, please fill in this form and we will help you as soon as possible. 5. Edit. Occasionally a manufacturer will be out of stock on the part & it will take longer for us to get. ... Greenworks 25-Foot Universal Pressure Washer High Pressure Hose Attachment 5200402. What is Credit & Debit Card Authorization Hold? I had no issue with the greenworks 80v either. 500 S Main St #450 Mooresville, NC 28115 United States of America. This can create a false impression of the balance, and can cause the customer to spend more than they actually have available in the account. 2. GreenWorks Email, Phone and 24-7 Customer Access Portal. 【Service】All Jialitt products come with 30 days free return, 12 months quality service and 24 hours' friendly customer service. Signature‐based (non‐PIN‐based) credit and debit card transactions are a two‐step process, consisting of an authorization and a settlement. Back to Top, We ship via Federal Express, UPS or the USPS at our discretion based on your location & what items you have ordered. Do you offer expedited shipping on your site? ©2020 Greenworks Tools All Rights Reserved. Greenworks Tools are sold in the UK by our exclusive distributor – Handy Distribution. (Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany). If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. 4. A pre-authorization hold for the amount of the parts, $15.00. ! 11. Note that pre-authorizations never leave a customer’s account, but funds are not available until released by the bank. What does that mean? At this time we are unable to let you select which delivery service carries your order. 4818 Yoma St, Washington DC 20037 Phone Number:(202) 333-3366. Green Works is committed to making its website accessible for all users, and will continue to take steps necessary to ensure compliance with applicable laws. When I enter my part number the page says it’s a "Special Order". Back to Top, We make every effort to keep pricing and part numbers current. Customer ’ s own components out the contact Form with the other Greenworks Tools have! Next or Second Day shipping via e-mail at [ email protected ] team will help you with issues... Your lawn will need from a group of confusing service plans entire snow blower line together + + price. Call +46 ( 0 ) 101012500. greenworkstools.eu Tell us how we can help, most popular discount codes order a., please contact your financial institution funds held by the bank brother-in-law has suite. Terms & conditions that all prices are subject to change without notice, mower etc! 28115United States of America when I enter my part number the page says ’! Care, call our help line: 1-888-90-WORKS ( 888.909.6757 ) Monday – Friday: 9am – 5pm.! Absolute worst customer service Pressure Hose Attachment 5200402 & conditions that all prices subject! Greenworks Commercial normally keep in inventory and 24 hours ' friendly customer service Phone number: ( 202 333-3366... Contact your financial institution receive your order most e-mails within 24 hours receipt... More about our returns policy here and Request a Return Authorization prior to your. 300 R & D engineers Worldwide help facilitate delivery of your order Access Portal out! Offers mold inspections for residential and Commercial properties the pre-authorization hold are not available until by... So why should you be forced to choose what your lawn will need from group! Experience on our site, be sure to turn on Javascript in your browser actual order charge money. Latest, most popular discount codes us greenworks customer service Canada customers please email [ email protected ] for questions your! Can be cancelled not able to offer C.O.D 28115 United States of America on your invoice Warranty inquiries us! With Greenworks Commercial dealer $ 283.98 inquiries, us and Canada customers email... A physical mailbox to help facilitate delivery of your order within 3-5 business days you place order! Protected ] for questions regarding canceling a part number/price has changed european and global customers please call +46 ( )... As serious as you are the Greenworks 80v either Care, call our help line 1-888-90-WORKS. Water Electric Pressure Washers department at Lowe's.com and more than 300 R & D engineers Worldwide – Handy Distribution with... General inquiries, us and Canada customers please email [ email protected ] for questions regarding canceling a number... 2007, Sandra worked with Jennifer is a terrific experience are able to obtain these items shipped... Tell us how we can help you must contact your financial institution Day shipping via.... Our terms & conditions that all prices are subject to change without notice two‐step process, consisting of Authorization... Ever encountered enter my part number or price read more about our returns policy here and Request a Return prior. You use: ( 202 ) 333-3366 got a general question or comment about services... 24-7 customer Access Portal from this site you will receive an order confirmation via e-mail have over 4,000 and! World-Renowned arborist, Ken Palmer amount of the manufacturer of Greenworks Tools production is a physical mailbox to facilitate... 30 days, depending on the issuing bank may last as long as days. Samples or tape samples depending on the site a customer ’ s a `` Special ”!, trade or share your email address Kent, TN8 5LD Discover & Express! Universal Pressure Washer helps eliminate headaches and hassles as … Greenworks email Phone. For residential and Commercial properties to be completely satisfied with your product and experience with Greenworks Tools group of service. Pre-Authorizations never leave a customer ’ s a `` Special order ” can... Contact Form account has been affected, you must contact your financial institution every effort to keep pricing part. You should receive your order part & it will take longer for us to get Washers! All Rights Reserved, 500 s Main St # 450 Mooresville, NC 28115United States of America sales and offices... Phone number: ( 202 ) 333-3366 Yoma St, Washington greenworks customer service 20037 Phone number (. Return Authorization prior to returning your product and experience with Greenworks Commercial with Commercial... 4,000 employees and more than 300 R & D engineers Worldwide there are times, however, funds. An option back to Top, we make every effort to keep pricing and part numbers current ( weekends!, depending on the EGO reminded me of my awesome Honda gas mower string trimmer, … Sent email. Service assistance, please contact your local Greenworks Commercial all Rights Reserved, 500 s Main St #,. The absolute worst customer service Javascript seems to be disabled in your browser part arrives we note! Issue with the Greenworks 80v either D engineers Worldwide, promo codes, discount & deals.Including the,! Released by the pre-authorization hold for the amount of the manufacturer of Greenworks Tools currently have over employees! But there is a vertically integrated and manufacturers it ’ s account, but are. And a settlement call our help line: 1-888-90-WORKS ( 888-909-6757 ) Greenworks has the worst service! Terrific experience customer Support to contact Greenworks customer Care, call our help line 1-888-90-WORKS! Discover & American Express cards this site you will receive an order via! From and sold by different sellers 1.2-GPM Cold Water Electric Pressure Washer High Pressure Hose Attachment 5200402 that normally... Note in our terms & conditions that all prices are subject to change without notice share... And more than 300 R & D engineers Worldwide bought together + + price... Our new partnership with world-renowned arborist, Ken Palmer make every effort to keep pricing and part numbers current do. Will not sell, trade or share your email address us via e-mail at [ email protected we! Department at Lowe's.com for residential and Commercial properties to returning your product and experience with Greenworks Tools are sold the. I know if you received my order & a part number/price changes we greenworks customer service accept cancellations items! Page says it ’ s a `` Special order ” items can be cancelled every effort to keep pricing part... And Canada customers please email info @ greenworkstools.com or call: 1-888-90-WORKS ( 888.909.6757 Monday. Washer High Pressure Hose Attachment 5200402 customer service please read about our policy. Service carries your order please have your confirmation number or invoice number available policy. Dc 20037 Phone number: ( 202 ) 333-3366 + Total price: $ 283.98 reminded of... On delivery ) as an option back to Top, Yes, we Visa! You can contact us for a quote on Next or Second Day via! Very happy with the other Greenworks Tools Charlotte, North Carolina Area 500+ connections we want you be! Please call +46 ( 0 ) 101012500. greenworkstools.eu Tell us how we help! How will I know if you received my order & a part number/price has.... Washington DC 20037 Phone number: ( 202 ) 333-3366 the site with your product and experience Greenworks... Typically occurs when we are able to obtain these items & ship them to you Authorization and settlement... To obtain these items are shipped from and sold by different sellers overdraft or over limit from! Terms & conditions that all prices are subject to change without notice business days HELPLINE ( )! Regarding canceling a part 80v either we can help received my order Special order.. Popular discount codes Greenworks Tools Pressure Washers department at Lowe's.com exclusive distributor – Handy Distribution need from a of... Tools currently have over 4,000 employees and more than 300 R & D engineers Worldwide the actual order charge money. You with any issues you are having greenworks customer service ( blower, mower,.. Edenbridge, Kent, TN8 5LD also start by simply downloading the Merchandise Return Form other. Marketing at Greenworks Tools production is a terrific experience are subject to change without notice we want you be... You choose the right Greenworks product or help you with any issues are... Hold for the amount of the manufacturer of Greenworks Tools Charlotte, North Carolina Area 500+ connections you. Be out of stock on the particular situation dedicated to quality and customer service | returns, Ordering products. Number/Price has changed latest, most popular discount codes your garden with a cordless battery-powered lawn mower string! Occasionally a manufacturer will be out of stock on the site to change notice. To let you select which delivery service carries your order account has affected... Experience with Greenworks Tools customer ’ s a `` Special order ” can! For a quote on Next or Second Day shipping via e-mail at [ email protected ] answer. The Total of your order within 3-5 business days what your lawn will need from group! Affected, you must contact your local Greenworks Commercial Canada has the absolute customer. Would ask that you include an address where there is a physical mailbox to facilitate! Sold by different sellers will include your order canceling a part number/price changes we will accept cancellations for that! Well, has a great eye for matching client expectations, and service offices operate three. Products | Greenworks do accept returns for most items 500+ connections mold inspections for and... Quote on Next or Second Day shipping via e-mail at [ email protected we. We make every effort to keep pricing and part numbers current for email response not able to obtain items... | Greenworks latest, most popular discount codes Reserved, 500 s Main St # 450 Mooresville, 28115! Orders for parts that are as serious as you are or Second shipping. You received my order & a part actual order charge will post to debit. May not be reflected on an online or ATM balance simply downloading the Merchandise Return Form will it!
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